The Kuali Build Zendesk Support provides a portal for users to submit a request for assistance from our support team.
Who can submit a support request?
Each institution has three designated users who can submit tickets for support via the Zendesk portal. If you have appropriate access, a Submit a Request link will appear in the top-right corner of the portal once logged in to the system.
Please note: Any user may be CC'd on a support request to track the progress of the issue and add comments to the request by replying to the Zendesk notifications they receive.
How do I request access to submit support requests?
If you require access or want to change the designated contacts for your institution, submit a Zendesk ticket to request the change or send an email to firstname.lastname@example.org.